Privacy Policy

Overview

Hazel’s Willow Agricultural Products (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, submit an enquiry, or contact us, we may collect:

Full Name
Phone Number
Email Address
Billing and Shipping Address
Business or Farm Details (for wholesale enquiries)

Payment Information

Payments made through our website are processed by secure third-party payment gateways.

We do not store or have access to your credit or debit card details.

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Device type
Browser type
Pages visited
Date and time of access

This helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

Process orders and deliveries
Respond to enquiries and wholesale requests
Provide customer support
Send order updates and notifications
Improve website functionality
Prevent fraud or unauthorized activity

Sharing Your Information

We do not sell or rent your personal information.

However, we may share information with:

Shipping and logistics partners for delivery purposes
Payment gateway providers for secure transactions
Service providers assisting with website operation

Information may also be disclosed if required by law.

Cookies

Our website may use cookies to enhance your browsing experience.

Cookies help us:

Remember user preferences
Improve website functionality
Analyze website traffic

You may disable cookies through your browser settings if preferred.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

Data Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no online transmission method is completely secure.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your data

Please contact us using the details below for any privacy-related requests.

Wholesale Enquiries and Communication

If you contact us through enquiry forms or WhatsApp, your information will be used only to respond to your request and provide relevant product or pricing details.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Hazel’s Willow Agricultural Products
67/6, Guruswamy Nagar,
Thaneerpandal, Near Codissia Road,
Peelamedu, Coimbatore – 641004, Tamil Nadu, India

Phone: 99522 37535
Email: hazel.willow2024@gmail.com